The role of complaints handling system in enhancing customer satisfaction: Case study of the Jubilee insurance company of Tanzania limited/ Milembe Joseph Makoye

By: Material type: TextTextPublication details: Dar es Salaam: Open University Tanzania, 2015Description: xiv,59p.: ill.; 30cmSubject(s):
DDC classification:
  • 22 EA.THE 658.809678 MAK
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